Privacy Policy - Lueur Cosmetic Clinic

Privacy Policy – Lueur Cosmetic Clinic

Last updated: October 2025

Lueur Cosmetic Clinic (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following types of personal information:

Your name, phone number, and email address

Information you provide through our website forms, booking platforms, or Meta lead forms

Details of treatments or services you are interested in

Communication history between you and our clinic

We collect this information when you:

Submit an enquiry or booking request

Respond to one of our advertisements or promotions

Contact us via phone, email, or social media

2. How We Use Your Information

We use your personal information to:

Contact you regarding your enquiry or appointment

Provide and manage our cosmetic and skincare services

Send you relevant information, offers, or follow-up messages (only with your consent)

Improve our marketing and customer experience

We will never sell, rent, or trade your personal information to third parties.

3. Data Storage and Security

Your information is stored securely on password-protected systems.
We take reasonable steps to protect it from misuse, interference, loss, or unauthorised access.

4. Third Parties

We may use trusted third-party service providers such as:

Booking systems (e.g. Fresha)

Payment processors

Marketing platforms (e.g. Meta, Google)

These providers are only given access to information necessary to perform their services.

5. Your Rights

You have the right to:

Access the personal information we hold about you

Request correction or deletion of your information

Opt out of marketing communications at any time

You can contact us at the details below to exercise these rights.

6. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Lueur Cosmetic Clinic
📍 Willoughby, NSW 2068, Australia
📧 hello@lueurclinic.com.au

📞 +61 424 222 382
🌐 https://lueurclinic.com.au

7. Policy Updates

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date above.